Clinevo Website Intake is a web-based tool which can be connected to Sponsor / CRO websites to provide Consumers and Reporters a User friendly web interface to report and track Product Quality Complaints (PQCs), Medical inquiries (MIs) and Adverse Events (AEs).
Consumer / Patient when has a Medical Inquiry / Product complaints or adverse drug reaction, report that thru the website of a Sponsor company.
Central Triage team can analyse the information entered and route the case to respective MI/PC or AE team.
Consumer gets an autogenerated email with Case Number to track this complaint in the future
AE information can be forward to Clinevo Safety or any other PV Databases for Case processing and Regulatory Submissions
MI and PC information can be maintained, and necessary updates / email notifications can be sent back to the consumer
The information will be available to Pharmacovigilance / Quality team for action
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