Website Case Intake (PQCs, MIs and AEs)

Clinevo Website Intake is a web-based tool which can be connected to Sponsor / CRO websites to provide Consumers and Reporters a User friendly web interface to report and track Product Quality Complaints (PQCs), Medical inquiries (MIs) and Adverse Events (AEs).

Consumer / Reporter Interface @ Sponsor Website

Consumer / Patient when has a Medical Inquiry / Product complaints or adverse drug reaction, report that thru the website of a Sponsor company.

Central Triage / Medical Review:

Central Triage team can analyse the information entered and route the case to respective MI/PC or AE team.

Automated Notification to Consumer

Consumer gets an autogenerated email with Case Number to track this complaint in the future

Forward AEs to PV Database

AE information can be forward to Clinevo Safety or any other PV Databases for Case processing and Regulatory Submissions

Feedback / Workflow

MI and PC information can be maintained, and necessary updates / email notifications can be sent back to the consumer

Pharmacovigilance / Quality Team Interface

The information will be available to Pharmacovigilance / Quality team for action

One Intake System

Clinevo Pharmacovigilance Website Intake is an one interactive web interface to report and track Product Quality Complaints (PQCs), Medical inquiries (MIs) and Adverse Events (AEs).

PV and Quality System Integrations

Clinevo Pharmacovigilance Website Intake can be integrated with Standard Pharmacovigilance and Quality system for seamless case and complaints processing

Dynamic workflows

Clinevo Pharmacovigilance Website Intake provides easily configurable workflows to meet any complex organization requirements for managing Product Quality Complaints (PQCs), Medical inquiries (MIs) and Adverse Events (AEs).

Notifications to Consumers / Reporters

Clinevo Pharmacovigilance Website Intake sends automated email notifications to the consumers / reporters when there are updates from PV / Quality teams on the reported Product Quality Complaints (PQCs), Medical inquiries (MIs) and Adverse Events (AEs).

Regulatory Inspection Ready

Clinevo Pharmacovigilance Website Intake complies with all current and emerging regulations including 21 CFR Part 11, ANNEX 11, GxP, and GDPR.

Easy to Use Interface

Consumers / Reporters can use the Interface without any training to log Product Quality Complaints (PQCs), Medical inquiries (MIs) and Adverse Events (AEs).

Tracking / Ticketing Interface for Consumers

Clinevo Pharmacovigilance Website Intake provides interface to consumers / reporters to track the from PV / Quality teams on the reported Product Quality Complaints (PQCs), Medical inquiries (MIs) and Adverse Events (AEs).

Cost Effective & High Performing

Clinevo Pharmacovigilance Website Intake is the best cost-effective system that comes with transparent optimized pricing.
Clinevo Pharmacovigilance Website Intake is built on a Committed Infrastructure, hosting, training, business process and provides the best 24/7 Application support.

Real time monitoring, Dashboards and reporting

Clinevo Pharmacovigilance Website Intake provides powerful and actionable dashboards and reports for real time monitoring and tracking of quality and compliance.

Anytime, Anywhere & Any device

Clinevo Pharmacovigilance Website Intake is the best User-friendly web application which can be accessed with internet / intranet using IE, Chrome and Firefox browsers