Privacy Policy

Clinevotech Terms of Service and Privacy Policy

At Clinevo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice outlines how we collect, use, disclose, and protect the personal information you provide to us. By using our services or accessing our website, you consent to the practices described in this notice.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact information (such as name, address, email address, and phone number)
• Payment and billing information
• Information about your interactions with our products or services
• Information you provide when contacting our customer support
• Demographic information (such as age, gender, and interests) if voluntarily provided
• Use of Personal Information.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Providing and improving our products and services
• Processing your orders and payments
• Communicating with you about your account, inquiries, and updates
• Responding to your customer service requests
• Conducting market research and analysing user trends
• Customizing and personalizing your experience with our products or services
• Sending you promotional offers, newsletters, or other marketing communications (with your consent, where required by law)
• Disclosure of Personal Information, if required.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances: Service Providers: We may engage trusted third-party service providers to assist us in delivering our products and services. These providers have access to your personal information only to the extent necessary to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose. Legal Compliance: We may disclose your personal information if required by law, governmental or regulatory authorities, or to protect our rights, safety, or property. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website in such circumstances.

4. Data Security and Retention

We implement reasonable measures to protect the security of your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information. We will retain your personal information for as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required or permitted by law.

5. Legal Basis for Processing the Data

The legal basis for processing your personal data includes obtaining your consent for specific purposes or to take pre-contractual steps at your request, pursuing legitimate interests while respecting your rights and freedoms, compliance with legal obligations, and processing for tasks carried out in the public interest or in the exercise of official authority. These legal bases ensure that your personal data is processed lawfully, transparently, and in accordance with applicable data protection laws and regulations.

6. Your Rights and Choices

We are committed to ensuring that you remain in control of your personal information. You have the following rights and choices regarding how we collect and use your data: a. Your Choices-

• Access and Update -You may request access to or correction of your personal data that we hold.
• Marketing Communications -You may opt out of receiving marketing emails by following the unsubscribe instructions or contacting us directly.
• Cookies and Tracking Technologies -You may set your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may impact your user experience on our website.

b. Your Data Protection Rights Under applicable data protection laws such as the General Data Protection Regulation (GDPR), you have the following legal rights:

• Right to Information – To be informed about how and why your personal data is processed.
• Right of Access – To request a copy of your personal data.
• Right to Rectification – To request correction of inaccurate or incomplete personal data.
• Right to Erasure (“Right to be Forgotten”) – To request deletion of your data in certain circumstances.
• Right to Restrict Processing – To request limitation on the use of your personal data.
• Right to Object – To object to processing based on legitimate interests, direct marketing, or profiling.
• Right to Data Portability – To receive your personal data in a portable, machine-readable format.
• Right to Withdraw Consent for processing – To revoke your consent at any time, where processing is based on your consent.
• Rights Related to Automated Decision-Making and Profiling – To request human intervention or to challenge automated decisions.

To exercise any of these rights, please refer to the Contact Us section at the end of this Privacy Policy. c. Withdraw Consent If you wish to withdraw your consent for the processing of your personal data at any time, you can do so easily through the following option:

• Contact us directly via email info@clinevotech.comor post, requesting the withdrawal of consent.

Note: Withdrawal of consent will apply prospectively and does not affect the lawfulness of data processing carried out prior to withdrawal.

7. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete it. Note: The minimum age limit for privacy notices in India is not specifically defined, but consent is required from individuals below 18 years of age. While in the United States, the Children’s Online Privacy Protection Act (COPPA) governs the collection of personal information from children under 13 years old, and in Europe, the General Data Protection Regulation (GDPR) sets the age of consent for personal data processing at 16 years old, but individual EU member states may lower it to a minimum of 13 years old.The age limit will be applied accordingly.

8. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal obligations. We encourage you to review this notice periodically for any updates. The revised notice will be effective immediately upon posting.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or the processing of your personal information, please contact us at: