Website Case Intake (PQCs, MIs and AEs)
Clinevo Website Intake is a web-based tool which can be connected to Sponsor / CRO websites to provide Consumers and Reporters a User friendly web interface to report and track Product Quality Complaints (PQCs), Medical inquiries (MIs) and Adverse Events (AEs).


Efficiency & Cost Optimization
Clinevo Safety is built on a simplified technology stack, ensuring cost-effectiveness, easy maintenance, and faster user adoption.
Dynamic Workflows
Provides easily configurable workflows to meet complex organizational requirements for managing PQCs, MIs, and AEs.
Automated Email Notifications
Sends automated email notifications to consumers when there are updates from PV teams regarding reported issues.
Regulatory Inspection Ready
Clineo Intake complies with current regulations including 21 CFR Part 11, ANNEX 11, GxP, and GDPR.
Consumer Engagement Portal
Clinevo Pharmacovigilance Website Intake allows consumers and patients to report medical inquiries, product complaints, or adverse drug reactions directly through the sponsor's website.
Consumer / Reporter Interface @ Sponsor Website
Central Triage / Medical Review
Automated Notification to Consumer
Forward AEs to PV Database
Feedback / Workflow
Pharmacovigilance / Quality Team Interface
Efficiency and Automation
Clinevo Safety is built on a simplified technology stack, ensuring cost-effectiveness, easy maintenance, and faster user adoption.
Consumer / Reporter Interface @ Sponsor Website
Consumer / Patient when has a Medical Inquiry / Product complaints or adverse drug reaction, report that thru the website of a Sponsor company.
Central Triage / Medical Review:
Central Triage team can analyse the information entered and route the case to respective MI/PC or AE team.
Automated Notification to Consumer
Consumer gets an autogenerated email with Case Number to track this complaint in the future
Forward AEs to PV Database
AE information can be forward to Clinevo Safety or any other PV Databases for Case processing and Regulatory Submissions
Feedback / Workflow
MI and PC information can be maintained, and necessary updates / email notifications can be sent back to the consumer
Pharmacovigilance / Quality Team Interface
The information will be available to Pharmacovigilance / Quality team for action
User-Friendly Experience & Performance
Clinevo Pharmacovigilance Website Intake offers a user-friendly experience while ensuring high performance and cost-effectiveness.
One Intake System
PV and Quality System Integrations
Dynamic workflows
Notifications to Consumers / Reporters
Regulatory Inspection Ready
Easy to Use Interface
Tracking / Ticketing Interface for Consumers
Cost Effective & High Performing
Clinevo Pharmacovigilance Website Intake is built on a Committed Infrastructure, hosting, training, business process and provides the best 24/7 Application support.